Personal Data Protection Policy

OZ HICRET is committed to respecting the personal data protection rights of every Client and User who uses the online platform in accordance with the provisions of Law no. 677/2001 on the processing of personal data and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR) and ensures transparency and control over the personal information processed within online transactions.

Personal Data Collected

In our activities, we may collect the following personal data:

- Identification Information: Name, surname, email address, phone number;

- Delivery and Billing Information: Delivery address, billing address, payment method details;

- Data necessary for fulfilling legal obligations: Transaction details or other data imposed by tax regulations;

- Technical Data: IP address, device type, browser used.

Purpose of Data Processing

The processing of personal data is carried out for the following purposes:

1. Order Fulfillment: Processing and delivery of requested products or services;
2. Legal Obligations: Issuing invoices, managing returns or complaints;
3. Direct Marketing: Sending personalized offers, only with the explicit consent of the user;
4. Service Improvement: Analyzing customer preferences to adapt and develop the platform.

Legal Grounds for Processing

The processing of personal data is based on one of the following legal grounds, according to GDPR:

- Consent: Processing based on the client's explicit consent for specific purposes;

- Contract: Data necessary for the execution of a contract between the client and OZ HICRET;

- Legal Obligation: Compliance with obligations imposed by applicable legislation;

- Legitimate Interest: Development and security of our platform, protecting users' rights.

Client Rights

In accordance with GDPR, Clients have the following rights regarding their personal data:

1. - Right to information: Access to clear information on how data is processed.
2. - Right to access: Requesting access to collected and processed personal data.
3. - Right to rectification: Correcting inaccurate or incomplete data.
4. - Right to data erasure ("right to be forgotten"): Requesting data deletion under certain conditions (e.g., if no longer necessary for processing purposes).
5. - Right to restrict processing: Suspending processing under certain situations.
6. - Right to data portability: Transferring data to another operator, upon request.
7. - Right to object: Objecting to data processing for direct marketing or other legitimate purposes.
8. - Right not to be subject to an automated decision: Protection against automated decisions, including profiling, which can have significant effects.
9. - Right to lodge a complaint: Filing a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

Data Security Measures

OZ HICRET uses appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or accidental disclosure. These include:

- Encryption of sensitive data;

- Implementation of SSL certificates for online transactions;

- Strict data access policies for employees.

Data Retention Period

Personal data is retained only for the period necessary to fulfill the mentioned purposes or in accordance with legal obligations. After this period, the data is deleted or anonymized, as appropriate.

Sharing Data with Third Parties

Personal data may be shared with:

• Service providers: Companies that facilitate payment processing, product delivery, or technical support services.
• Public authorities: In accordance with legal requirements.
• Business partners: Only with the explicit consent of the client.

Contact Regarding Personal Data Protection

For any questions or requests regarding personal data, you can contact us at:

Email: info@ozhicret.com

Phone: +40 721 216 626

Address: Militari, Bulevardul Iuliu Maniu 408, Sector 6